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What does it actually take to keep hundreds of cyclists medically covered across an event that literally goes around the perimeter of Singapore? Bike Rally 2024 was one of REDSTAFF Medical's first operationally challenging events. We planned for the distance, access, response times, moving participants, evacuation routes, and the possibility of incidents happening kilometres apart. Here’s the story of how we planned and ran medical coverage for it.

Bottom Line Up Front: We keep things simple for our first line medical bags: mainly supplies and equipment that would be used frequently, and the critical interventions needed at the point of first response. Our doctrine that we build our kit around the ability to deliver high-benefit-low-risk critical interventions whilst remaining lightweight for mobility with it. We prioritise interventions that are clinically useful, operationally practical, low-risk, and usable by the la

Let's take a look at these events: Event Event Type Duration Participant Count Location Corporate Leadership Summit MICE / Conference 8 hours 600 delegates Convention centre ballroom Non-profit concert featuring people with disabilities Entertainment 4 hours 100 performers and 2,000 attendees Indoor concert hall National Youth Football Tournament Sporting 3 days, 10 hours each 200 players + spectators Sports complex with 4 pitches National Day Community Observance Community 6

Event medical care is a service. Someone trips, falls, and medics come to assess and/or treat that person. That's the easy and simple version. The actual work is far more messier - especially in sports. Athletes are not always neutral patients. They have trained weeks, maybe months, for their performance on games day. Or to qualify for a ranking or award. Or avoid disappointing their team, parents, coaches, etc. Coaches are impatiently and eagerly waiting for an answer whethe

Event medical services are often misunderstood as a form of "manpower support" that can be priced by the hour in the same way as event ushers, helpers, or technical crew. While hourly pricing may appear simple, transparent, and straightforward, it does not accurately reflect the very nature medical services: risk tolerance, clinical responsibility, and duty of care in events. Earlier in our work, I used hourly pricing for my company. As our experience grew, it became clear th